Privacy Policy

ArcusX is committed to safeguarding the personal information of all our users. This Privacy Policy explains how we collect, use, store, and protect your data. Last Updated: January 2026

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Introduction

ArcusX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Account Information

When you create an account, we collect:

• Email address

• Username

• Password (encrypted)

• Authentication method (email/password or OAuth provider)

• Account creation date

Profile Information

Optional information you may provide:

• Profile description

• Portfolio links

• Profile picture/avatar

• Skills and expertise

Wallet Information

• Stellar wallet address (public key only)

• Wallet connection status

• No private keys are collected or stored

Transaction Information

• Task creation and application history

• Payment transactions (on blockchain, publicly verifiable)

• Escrow contract interactions

• Transaction hashes and status

Usage Information

• Platform usage patterns

• Feature interactions

• Error logs and diagnostics

• IP address (for security and analytics)

• Browser type and version

• Device information

Communication Data

• Messages sent through platform messaging system

• Dispute communications

• Support requests

• Feedback and survey responses

How We Use Your Information

Platform Operations

• Account creation and authentication

• Task and proposal management

• Escrow contract creation and management

• Payment processing

• Communication facilitation

• Dispute resolution

Service Improvement

• Platform optimization

• Feature development

• Bug fixes and troubleshooting

• Analytics and usage patterns

• User experience enhancement

Security and Safety

• Fraud prevention

• Account security

• Compliance with legal obligations

• Protection of user rights

• Investigation of violations

Communication

• Platform notifications

• Service updates

• Support responses

• Important announcements

Information Sharing and Disclosure

Public Information

The following information is public by nature of blockchain technology:

• Stellar wallet addresses

• Transaction history (on blockchain)

• Escrow contract addresses

• Public transaction data

Service Providers

We may share information with trusted service providers:

• Hosting and infrastructure providers

• Authentication services (Supabase)

• Analytics services (anonymized data)

• Support and customer service tools

Legal Requirements

We may disclose information when required by:

• Legal processes (subpoenas, court orders)

• Law enforcement requests

• Regulatory compliance

• Protection of rights and safety

Business Transfers

In case of merger, acquisition, or sale:

• Information may be transferred to new entity

• Users will be notified of changes

• Privacy protections will be maintained

With Your Consent

We share information when you explicitly consent or choose to share it publicly.

Data Security

Security Measures

We implement industry-standard security measures:

• Encrypted data transmission (HTTPS/TLS)

• Secure authentication (JWT tokens)

• Password hashing (bcrypt)

• Input validation and sanitization

• Regular security audits

• Access controls and monitoring

Blockchain Security

• Wallet private keys are never collected

• Users maintain full control of wallets

• Smart contracts execute automatically

• All transactions are cryptographically secured

Data Retention

• Account data: Retained while account is active

• Transaction data: Permanent on blockchain (cannot be deleted)

• Logs and analytics: Retained for security and legal compliance

• Inactive accounts: Data may be retained according to legal requirements

Your Rights and Choices

Access and Correction

You can:

• Access your account information through profile settings

• Update profile information

• Change account settings

• Request data export

Account Deletion

You can request account deletion:

• Contact support to initiate deletion

• Some data may be retained for legal compliance

• Blockchain data cannot be deleted (permanent record)

• Transactions and escrow contracts remain on blockchain

Communication Preferences

You can:

• Opt out of marketing communications

• Adjust notification settings

• Control email preferences

• Unsubscribe from newsletters

Wallet Control

You maintain full control of:

• Your Stellar wallet

• Private keys (never shared with us)

• Wallet connection/disconnection

• Transaction signing decisions

Cookies and Tracking

Cookies

We use cookies for:

• Authentication and session management

• Platform functionality

• Analytics (anonymized)

• User preferences

Third-Party Services

We use third-party services that may use cookies:

• Analytics providers

• Authentication providers (Supabase)

• Support tools

You can control cookies through browser settings.

Children's Privacy

ArcusX is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover we have collected information from a child, we will delete it immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy periodically:

• Changes will be posted on this page

• "Last Updated" date will be revised

• Significant changes will be communicated via email or platform notification

• Continued use constitutes acceptance of changes

Blockchain Transparency

Public Nature of Blockchain

Important considerations:

• Stellar blockchain is public and transparent

• Wallet addresses and transactions are publicly visible

• This is inherent to blockchain technology

• Users should understand this before using the platform

Privacy Implications

• Do not share sensitive information in task descriptions

• Use separate wallets for different purposes if desired

• Understand that transaction history is permanent

• Consider privacy implications of blockchain usage

Contact Us

For privacy-related questions or concerns:

• Email: [Privacy contact email]

• Support: [Support channels]

• Address: [Company address if applicable]

Compliance

We comply with applicable privacy laws and regulations, including:

• General Data Protection Regulation (GDPR) for EU users

• California Consumer Privacy Act (CCPA) for California users

• Other applicable regional privacy laws

Your Responsibility

Users are responsible for:

• Protecting account credentials

• Securing wallet private keys

• Understanding blockchain transparency

• Using the platform appropriately

• Complying with applicable laws

This Privacy Policy is part of our Terms and Conditions. By using ArcusX, you agree to this Privacy Policy.